Privacy Policy and Data Protection for Online Spanish Lessons
At Cris Study Coach, we are committed to protecting the privacy of our students. This policy explains how we handle personal data for our online Spanish coaching services.
1. Data Controller
The responsible party for data processing is Cristina Alves Bogovic (RUC 9347477-8), based in San Lorenzo, Paraguay. You can reach us at crisstudycoach@gmail.com.
2. Information We Collect
To provide high-quality online Spanish classes, we collect:
- Identity Data: Name and email through the Amelia booking system.
- Usage Data: We use Google Analytics 4 (GA4) to monitor website traffic and improve our educational content. This includes anonymized IP addresses and browsing behavior.
- Payment Data: Processed securely via PayPal. We do not store credit card details on our servers.
3. Purpose of Processing
We use your information to:
- Schedule and manage your Spanish tutoring sessions.
- Provide access to exclusive Spanish study materials.
- Improve our website’s performance and SEO through analytical data.
4. Consent and Cookies
By using our site and accepting our cookie banner, you consent to the use of analytical cookies. You can opt-out at any time via your browser settings.
English:
Right to Complain: If you believe your personal data is being processed incorrectly, you have the right to lodge a complaint with a supervisory authority. If you are in the European Union, you may contact the authority in your country of residence (e.g., AEPD in Spain). However, we encourage you to contact us first at crisstudycoach@gmail.com so we can resolve any concerns immediately.
Español:
Derecho a Reclamar: Si considera que sus datos personales se están tratando de forma incorrecta, tiene derecho a presentar una reclamación ante una autoridad de control. Si se encuentra en la Unión Europea, puede dirigirse a la autoridad de su país de residencia (ej. la AEPD en España). No obstante, le invitamos a contactarnos primero en crisstudycoach@gmail.com para que podamos resolver cualquier inquietud de forma inmediata.
